User Experience

The Solutions team’s dedicated user experience consultancy works to ensure your product’s success and strengthen customer loyalty. Our process starts with user-driven insights and ends with user-friendly, intuitive and attractive interface designs.

Great experiences start with the user

In our increasingly connected world, user acquisition and user retention are highly dependent on what users think of your product experience. Users compare their mobile app experiences and online web experiences not only amongst other businesses in your industry, but amongst all other apps and websites they use. Designing an exceptional experience no longer means standing out amongst your competition but making sure the experience you provide is in line with leading mobile apps and websites across all industries and markets.

User experience involves detailed user research and ui/ux analysis which influences the user interface design and is validated through user testing. Looking for ways CRi Solutions can help you achieve top notch user experience? Check out our services below and contact us to find out more.

Step 1

Research

Gather understanding of business and user goals.

  • Audit
  • Stakeholder Interviews
  • User Interviews & Observations

Step 2

Modeling

Documenting research insights

  • Personas
  • Workflows
  • Environments

Step 3

Requirements

Detailing product’s functionality and design from both the business’s and user’s perspective.

  • Context Scenarios
  • Requirements

Step 4

Design

Define the framework, form and behaviors of the product. Collaborate with subject matter experts to define design details.

  • Mobile & Web Prototypes
  • High Fidelity Mockups
  • Styleguide

Step 5

Measure

Validate the design and identify where goals where met and what the next areas of improvement could be.

  • User Testing
  • User Feedback
  • Analytics

 

User Experience Services

Starting from scratch or trying to determine next steps for your current mobile app or website product? Make sure it’s centered on the user.

User Experience Research

Who better than your customer to inform the design of the mobile applications and websites for your business? Our user experience consultants engage customers and gather insights to empower your mobile and online services.

User Interviews

Focus Groups

Surveys

Usability Testing

Persona Development

UX Assessments

User Interface Design

User interface design is where beautiful visual communication meets intuitive workflows and considerate information architecture. We stay up to date with latest design standards and trends for iOS, Android and Web along with ever changing accessibility requirements and trends for mobile apps and websites.

Navigation/Site Maps

Wireframing

High Fidelity Mockups

Rapid Prototyping

Styleguides

 

Usability Testing

Whether your business goals are to drive sales or reduce support costs, our usability testing process can empower your decision making.

Effectiveness Validation

Completion Rate Testing

Error Rate Analysis

Efficiency Testing

Satisfaction Metrics Analysis

UI/UX Assessment

Our UX (User Experience) team can assess, upgrade, or redesign your company’s website or mobile application interface to maximize usability, accessibility, and customer satisfaction.

User Experience Audit

Assessment Report

Identify Strengths and Weaknesses

Next Step Recommendations

 

Competitor Analysis

Users acquisition and retention is heavily influenced by not just the services your business offers, but how your business stacks up to others in the market. A competitor analysis reveals where your company’s website or mobile application falls amongst your competition and helps determine your strengths and weaknesses.

Identify Growth Opportunities

Competitor Feature Matrix

User Review Report

User Experience Team

Our UX team delivers solutions driven by insights gathered directly from your customers and target market.

Sean Davis

User Experience Designer

Preston Halstead

User Experience Designer

Stephanie Petersen

Product Manager

Looking to develop a custom mobile app?

CRi has created custom mobile apps for various industries. Message us below to get started, or call us at (402) 926-2000.