User Experience
The Solutions team’s dedicated user experience consultancy works to ensure your product’s success and strengthen customer loyalty. Our process starts with user-driven insights and ends with user-friendly, intuitive and attractive interface designs.
Great experiences start with the user
In our increasingly connected world, user acquisition and user retention are highly dependent on what users think of your product experience. Users compare their mobile app experiences and online web experiences not only amongst other businesses in your industry, but amongst all other apps and websites they use. Designing an exceptional experience no longer means standing out amongst your competition but making sure the experience you provide is in line with leading mobile apps and websites across all industries and markets.
User experience involves detailed user research and ui/ux analysis which influences the user interface design and is validated through user testing. Looking for ways CRi Solutions can help you achieve top notch user experience? Check out our services below and contact us to find out more.
Step 1
Research
Gather understanding of business and user goals.
- Audit
- Stakeholder Interviews
- User Interviews & Observations
Step 2
Modeling
Documenting research insights
- Personas
- Workflows
- Environments
Step 3
Requirements
Detailing product’s functionality and design from both the business’s and user’s perspective.
- Context Scenarios
- Requirements
Step 4
Design
Define the framework, form and behaviors of the product. Collaborate with subject matter experts to define design details.
- Mobile & Web Prototypes
- High Fidelity Mockups
- Styleguide
Step 5
Measure
Validate the design and identify where goals where met and what the next areas of improvement could be.
- User Testing
- User Feedback
- Analytics
User Experience Services
Starting from scratch or trying to determine next steps for your current mobile app or website product? Make sure it’s centered on the user.
User Experience Research
Who better than your customer to inform the design of the mobile applications and websites for your business? Our user experience consultants engage customers and gather insights to empower your mobile and online services.
User Interviews
Focus Groups
Surveys
Usability Testing
Persona Development
UX Assessments
User Interface Design
User interface design is where beautiful visual communication meets intuitive workflows and considerate information architecture. We stay up to date with latest design standards and trends for iOS, Android and Web along with ever changing accessibility requirements and trends for mobile apps and websites.
Navigation/Site Maps
Wireframing
High Fidelity Mockups
Rapid Prototyping
Styleguides
Usability Testing
Whether your business goals are to drive sales or reduce support costs, our usability testing process can empower your decision making.
Effectiveness Validation
Completion Rate Testing
Error Rate Analysis
Efficiency Testing
Satisfaction Metrics Analysis
UI/UX Assessment
Our UX (User Experience) team can assess, upgrade, or redesign your company’s website or mobile application interface to maximize usability, accessibility, and customer satisfaction.
User Experience Audit
Assessment Report
Identify Strengths and Weaknesses
Next Step Recommendations
Competitor Analysis
Users acquisition and retention is heavily influenced by not just the services your business offers, but how your business stacks up to others in the market. A competitor analysis reveals where your company’s website or mobile application falls amongst your competition and helps determine your strengths and weaknesses.
Identify Growth Opportunities
Competitor Feature Matrix
User Review Report
User Experience Team
Our UX team delivers solutions driven by insights gathered directly from your customers and target market.
Sean Davis
User Experience Designer
Preston Halstead
User Experience Designer
Stephanie Petersen
Product Manager
Let us help you take the next step?
Let our Solutions experts review your business goals, help you determine your needs, and help you tackle the next steps! Message us below to get started, or call us at (402) 926-2000.