About CRi

CRi is the technology partner that business leaders turn to when they want IT talent and solutions from the conventional to the cutting edge.

Sue Thaden on the CRi Difference

Local Player, Major Player

Founded and based in the Midwest, CRi has expanded its services, supporting and partnering to get it great for clients across the nation.

We give every client, local or distant, the kind of personalized attention, support and technology innovation to achieve success. CRi is a:

  • Certified woman-owned business
  • High-performance team of 180+ employees
  • Top secret cleared facility

Extensive knowledge. Innovative solutions.

The driving forces at CRi are service and culture. “Get it Great!” isn’t just our motto, it’s how we work every day.

We are renowned for a culture of service that ensures an outstanding experience for every client, candidate and consultant.

Since 1999, we have employed top consultants to leverage technology in pursuit of greater productivity, operating effectiveness and business growth for our clients.

With a deep pool of highly trained and highly skilled technology professionals, our consultants provide key IT talent in strategic areas, all in order to help you complete projects on time and within budget.

Our unique collaborative partnering approach combines strategy, design and disruptive thinking to produce results that connect people and provide a user experience that makes a difference.

Our Solution Is Service

The driving force at CRi is service. We are committed to continuously demonstrating these five fundamentals for our clients:

  • Customer Service
  • Technical Strength
  • Initiative
  • Flexibility
  • Professionalism

A lot of businesses use “corporate speak” to demonstrate great service, but at CRi, we firmly believe that it’s fundamental to who we are.

From adding new talent with similar ideals to offering a collaborative process that supports innovation and creativity, our entire culture revolves around our “Get It Great” service.


Susan Thaden, President / Chief Executive Officer

Susan Thaden founded CRi in 1999. Her vision was to create an IT talent and solutions partner that would be recognized as an industry leader through its strong commitment to a culture of service and values. Sue sets the standard for the entire team through her dedication to serving CRi’s clients and employees.

With 20 years of experience in the IT industry, she is a hands-on leader who works with her team at every level of the business to provide superior results and service to our clients. Over the years, CRi’s growth has led to the addition of several key leadership personnel. Sue has been personally committed to adding the right key talent to enhance CRi’s culture while driving future growth.

Jackie Austin, Vice President

With over 20 years of experience as a technology professional and leader in information technology business operations, Jackie Austin serves as vice president of CRi. She has been with the organization for more than 10 years and currently oversees CRi’s Solutions Center.

Serving in a key leadership role, Jackie is instrumental in creating and implementing unique service offerings for clients to support their changing environments and objectives. She has a strong track record of successfully building and leading highly motivated, results-oriented teams. Under her guidance, CRi has made significant contributions to the creation of effective and efficient technology environments that give CRi clients competitive advantage in the market. Jackie earned her master’s degree in computer science and math from the University of South Dakota.

“If you give first and you lead with service, you get it great.”

Susan Thaden, President /CEO, CRi

CRi In The Community

The counter on our front page reads “15 Years of Service”. It’s worded that way because we believe in providing service. Service not just to our clients and employees and consultants, but service to the community at large, in which we work, and in which we play.

As such, CRi is proud to participate and contribute to the following organizations…


Contact Us

Looking for custom software solutions? Top talent recruiting/staffing? A career? Give us a call at 402.926.2000 or just send us an email and we'll get back to you, pronto.